Text Messaging

Not only is texting good for your practice to confirm appointments etc., is an excellent way to reduce "ghosting" of new applicants for jobs you have listed. Have you noticed…

QR Codes

Happy New Year! As we move into the new year, now is the perfect time to start utilizing QR codes on a couple of key items in your practice. Since…

2023

Are you ready for 2023. Here's a short list of important things you should plan ahead for. Annual promotions- You should plan out the year in advance so the staff…

Refunds

This is probably the touchiest subject to talk about with optometric practices. There are times that an office will change office policies because of the refund you just paid out.…

Optician Skills

A new survey by Transitions says that 88% of employees of companies that have vision insurance are likely to purchase premium lens options. Now the question is... do your opticians…
Holidays

Holidays

The holidays are coming up, which should be your busiest time of year. Do you have all of your best sellers in stock, with back up, so you can drive…

Policy Handbook

If you employ over two people, you need to have an employee handbook. I visited a practice recently that had 7 employees, and a lot of HR issues. People asking…